Collections

Collecting on outstanding balances and claims is one of the most important, challenging, and underappreciated aspects of sound practice management.

Persistence in collections is what sets Veridian Partners apart from others in the industry.  Timely and accurate resolution of unpaid claims is our top priority.

Our approach to collections:

• Research of denials using our access to insurance portals/data portals/CWF/clearinghouse for accurate insurance information
• Interacting with practice staff to confirm patient information
• Prioritization resubmission of corrected claims to avoid timely filing denials.
• Contacting patients by letter (or phone) to obtain necessary information
• Accurate completion of claim re-openings, reconsiderations, redeterminations, and appeals.
• Work with state Insurance Commission for resolution if necessary

At Veridian we consider patient collections an integral part of your practice’s success.

We also acknowledge and understand that nothing is more important to you than your patients. Customer Care is a value held high at Veridian. Our collections department knows how to work with patients in a flexible yet stable way to enhance your bottom line.

Veridian Partners makes direct connections with patients and works with the patient to pay off their debts before the account becomes too cold to collect. Our systematic approach, ranging from patient debt calls to establishing payment plans, adds value to our everyday collection operations.